The best way to guarantee you are getting a clean and untouched Windows ISO image is by going directly to Microsoft themselves. Using a trusted source for the download is the preferable option.
Of course, there are many unofficial sources but the files have often been cracked, tampered with or altered in some way. However, it’s more difficult to source official install media for older operating systems like Windows 7. It’s easy to get hold of a Windows 10 ISO image, burn it to DVD or write to USB and do a clean install. It’s also a good idea to clean install Windows 10 after upgrading so you are not transferring problems from your old Windows install. Simply using Windows over time will eventually degrade its performance. Click the "+" symbol to expand that entry and click on Order Media for details.It doesn’t really matter what version of Windows you have, the best way to get your system working at its full speed and as issue free as possible is with a clean install of the operating system. If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. On your Software and Drivers Download page, select your Operating System and and Version. Once there, input your Product name or number. You can look online for Recovery Media starting with the linked paged:
You have to order these from HP they can not be downloaded. In some cases, you may be able to order a USB stick instead of disks. HP Recovery Media is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities. There is not a single "Recovery Disk" for HP PCs instead, there is a set of disks known as HP Recovery Media.
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